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- (347) 422-4812
- support@thepetsdepot.com
Last Updated: July 28, 2025
Welcome to The Pets Depot (thepetsdepot.com). These Terms and Conditions govern your use of our website and your purchases from our store. By accessing this site, you agree to be bound by the following terms. If you do not agree, please refrain from using our services.
This website is owned and operated by T TRADE SOLUTIONS CORP, a corporation registered in the State of New York, USA.
The Pets Depot offers a curated selection of pet toys, accessories, food, supplements, and vitamins. Our goal is to provide quality, safe, and reliable products to pet owners across the United States.
By using this website, you confirm that you are at least 18 years of age or accessing under the supervision of a parent or legal guardian, and that you are legally able to enter into binding contracts under applicable laws.
All products displayed on the site are subject to availability. We reserve the right to modify or discontinue any product at any time without notice. Prices and product descriptions are also subject to change without prior notice. We may cancel or refuse any order at our discretion, including due to pricing errors or stock issues.
We currently ship orders within the United States only. Shipping costs and estimated delivery times are shown during checkout and may vary by location. While we strive to meet delivery timelines, delays caused by third-party carriers or external factors are outside our control.
We accept returns of unused and unopened items within 14 days of delivery. Customers must contact us prior to returning any items to receive return instructions. Items that are opened, used, customized, or perishable (such as opened food or supplements) are not eligible for return. Refunds will be issued to the original payment method, minus shipping fees, unless the return is due to our error.
We accept secure payments via PayPal and Stripe (credit/debit cards). All payments are processed in U.S. Dollars (USD). Orders must be paid in full at the time of purchase. We do not offer cash on delivery or delayed billing options.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate and up-to-date information and notify us immediately of any unauthorized access.
All content on thepetsdepot.com — including text, images, logos, product descriptions, and site layout — is the property of T TRADE SOLUTIONS CORP or its licensors. It is protected under U.S. and international intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written permission.
Our supplements and vitamins are for animal use only and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a licensed veterinarian before introducing new supplements or foods to your pet’s diet. The Pets Depot assumes no responsibility for misuse, allergic reactions, or improper use of any product.
To the maximum extent permitted by law, T TRADE SOLUTIONS CORP shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products. Our total liability shall not exceed the amount paid by you for the product(s) involved in the claim.
You agree to indemnify, defend, and hold harmless T TRADE SOLUTIONS CORP, its officers, employees, affiliates, and partners from any claims, losses, damages, or legal fees resulting from your violation of these Terms and Conditions or misuse of our services.
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in New York.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page. Continued use of the website after such updates constitutes your acceptance of the revised terms.
T TRADE SOLUTIONS CORP
Operating as: The Pets Depot
📧 Email: support@thepetsdepot.com
📞 Phone: (347) 422-4812
📍 Address: 10 University Dr, Port Jefferson Station, NY 11776, USA
